Biclas & Triclas and BikCity are brands by Tricla, Lda dedicated to renting bicycles and accessories for cyclists.
1 – Object
This regulation is in order to define the conditions and civil responsibilities of client/renter who celebrate with Tricla, ltd, taxpayer No. 513519718, with headquarters in Rua D. João Coutinho, nº 21, 4250-246 Porto, temporary contract with fixed term rental and the use of bicycles.
2 - General Provisions
The bikes to rent to customers are the exclusive property of Tricla, Lda. and are intended for leisure trips in the city of Porto and adjacent areas (Matosinhos, Gaia, Maia and Gondomar).
3 – Terms and conditions
Terms:
a) Customer/renter agrees to take responsibility for any damage or loss of bicycle(s) and accessories during the rental period.
b) The customer/renter has the responsibility and the obligation to respect the traffic rules.
c) In overnight rentals it is the responsibility of the customer /renter to park the bicycle in a safe place within doors.
Conditions:
a) It is not required by Tricla the payment of any bail or cash deposit.
b) It is mandatory to leave an identification document.
c) All bikes are rented with padlock. - We will show you how to use the locks properly during the hiring process.
d) Will be provided by Tricla, helmets whenever requested at no extra cost. - The use of a helmet is recommended for users of electric bicycles and mandatory for all minors up to 12 years old.
4 – Rental prices
The rental prices are the ones that are included in the price list posted in a place visible in the Biclas & Triclas store or partners.
The prices include VAT at the prevailing rate. The rental price includes locks and helmets (optional).
5 – Insurance and accidents
The rental does not imply any liability insurance or personal accident insurance by Tricla.
The customer is always Responsible for the damages on the bike, to others and to himself.
6 – Malfunctions
In case of any malfunction in the rental equipment by client's fault, he should notify immediately Tricla and deliver the bike in the shop, being charged by Tricla, the amount corresponding to the estimated time of stoppage of the equipment.
In case of any malfunction in the rental equipment without the customer's fault, he should notify immediately the Tricla and deliver the bike in the shop, which is replaced by another similar.
7 – Travel assistance
Tricla Ltd. can provide travel assistance in the event of any type of breakdown in the rented equipment, through the fault or no fault of the customer. This service has to be requested by the customer and has a minimum associated cost of €10.00.
8 – Theft, loss and damages
The rental amount does not include insurance against theft, total or partial loss of the bicycle (or other damages), or damage (as in your equipment, mechanics or personal effects carried on the vehicle), for any circumstance, whether by vandalism or traffic accident.
For other risks (theft, loss, damage to the vehicle) there is a liability amount to be paid by the customer in the amount of:
City bike - 562€ (VAT incl.)
Trekking bike – 679€ (VAT incl.)
e-bike - 2750€ (VAT incl.).
Loss or damage of accessories (keys, helmet, etc.) are not covered by the liability amount and will be charged according to the general price list.
9 – Damaged parts
In the case of partial damages or loss of accessories, the customer will be subject to the payment to Tricla of the amount corresponding to the repair and replacement of the damaged parts in accordance with the price list at the time of signature of the contract.
10 – Omissions
For cases omitted in this regulation, stakeholders are ruled by applicable law.
Tricla 2023